Immediate Inspection Upon Delivery

• At REALISTS, we prioritize transparency and quality. Upon receiving your goods, the BUYER must promptly inspect them for quantity and packaging condition. Any objections, damages, or discrepancies must be documented and communicated to us with clear evidence, such as digital pictures. This step ensures any issues are addressed without delay.

Resolution for Defective or Non-Conforming Goods

• In the rare event of defective or non-conforming products:
• Repair or Replacement: REALISTS will repair or replace the product at our expense within 50 days of receipt.
  Compensation Option: If repair or replacement isn’t feasible, the BUYER may request fair compensation or a reduction in the purchase price.

Ownership and Risk Transfer

• Risk Transfer: The risk of loss or damage passes to the BUYER once the goods are delivered.
• Ownership: Ownership of the goods remains with REALISTS until the full purchase price has been paid. This ensures the security of both parties during the transaction.

Additional considerations

• In cases of breach, especially payment defaults, the BUYER is obligated to return all goods delivered under retention of title immediately upon request from REALISTS. This guarantees the proper handling of agreements and protects against potential disputes.

Additional Transport Insurance

• If additional transport insurance is required, the costs will be borne by the BUYER. REALISTS works with trusted carriers to ensure your goods are delivered safely, with standard insurance included.

Why Choose REALISTS?

• Reliable warranties and service.
• Secure transactions with clear terms.
• High-quality standards guaranteed.

Protect your investment with REALISTS’ clear devolution policy, designed to safeguard your rights and deliver peace of mind.